Cant connect to AD

I added the LDAP connection string to my setup and it is not connecting.

I get the message - The server is not operational

LDAP://10.0.0.4/DC=example,DC=com

I know the user name and password are correct because it’s what I use every day to sign in.

There are a few different ways that the LDAP connection string can be defined as described in this document:-
https://connecttoad.com/pages/docs-how-to-setup-the-active-directory-connection

I’ve seen this before where the IP address does not work and the fully qualified DNS server name needs to be used.

Please try to replace your IP address with the fully qualified DNS server name:-

LDAP://server01.example.com/DC=example,DC=com

1 Like